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Can I apply for a payment holiday with my Tesco Bank Mortgage?

Yes - After you’ve made six consecutive monthly payments, you can apply to take a one month payment holiday.


Before we agree to a payment holiday we’ll need to check you can afford it – and that it won’t increase your total mortgage above our maximum loan to value ratio.


Interest will still accrue during your payment holiday and so your monthly payment may increase after it.


If you would like to take a payment holiday, the key thing is to speak to us first and agree it in advance. You can call our UK based Mortgage Team on 0345 2172050*. We’re open 8am – 9pm Monday to Friday and 9am – 4pm Saturday.


Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.


To find out more about payment holidays with your Tesco Bank Mortgage click on the “Taking a Payment Holiday” section on our website.


I am unable to get through by phone and can’t find an email address as the voice mail states, need to arrange a mortgage holiday due to Corona Virus my account number is xxxxxxxx please can someone call me on xxxxxxxxx or email xxxxxx@xxxxxx


[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Hey @Monkeys40. Thank you for getting in touch. I’m sorry to hear about your situation and I understand your concerns. I’m afraid we’re not able to help with this here, as we have a separate team for this. If your mortgage payment is due within the next 2 weeks, please give our Mortgages Team a call on 0345 217 2050 (Mon - Fri: 8am - 9pm, Sat: 9am - 4pm) to request a payment break and my colleagues will be happy to help. If your payment isn’t until after this timescale, please log into your Tesco Bank mortgage account and request the payment break there by messaging us on the secure messaging link. We’ll be able to process this there for you and my colleagues can also answer any questions you may have there too. I hope this helps – Kevin