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Mobile Banking App

Can I access the Mobile Banking App from any device?

The Mobile Banking App is available on Apple and Android devices.  We don’t currently support any other mobile platforms.  You can download it for free from the App Store or Google Play.

Version History
Revision #
2 of 2
Last update:
‎28-04-2015 11:03 AM
Updated by:
 
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Comments
hedleyr274

 're Samsung galaxy s7 edge that I posted on **sensitive info removed** I'm going to update my first post after I had put it onto the forum I had found out that I was wrong about the app and the s7 edge I had nothing but bother with the app and every 2 days I would have to uninstall the app and wait for a while and start all over again so I had stopped using the app for a couple of months and never bothered with it again however I have bought myself a new phone since ( not because of this solely ) so I don't know now if anything has changed in the last 6 months but my new phone is brilliant and the app works all the time ( fingers crossed )

Hedley

 

 Hi @fourseas,

 

Did @hedleyr274's advice work? If not, please message @CET so we can look into this further for you. You can also contact our online team for troubleshooting help with this on 0345 300 3511 (24/7) - Tristan

Hello @fourseas

I am sorry you've had trouble with this! I would suggest exactly what @hedleyr274 commented, delete the app and then reinstall. Can you give this a go (if not done so already) and get back in touch to let us know if this resolved your issue please? 

Also, @hedleyr274 - I am glad to hear that you've been successfully using the app and I hope you're enjoying your new phone - Ash :-)