Online banking

Online banking

Showing results for 
Search instead for 
Did you mean: 

Mobile Banking App

Can I access the Mobile Banking App from any device?

Our Mobile Banking App is available on Apple and Android devices.  We don’t currently support any other mobile platforms. You can download it for free from the App Store or Google Play.


We’ve recently updated some of our security measures for our Mobile Banking App, which means that some of our customers using older devices, operating systems or app versions will no longer be able to access our app. The Tesco Bank Mobile Banking App does not support Apple devices with operating systems lower than iOS9 and Android devices with operating systems lower than Android L, also known as ‘Lollipop’. We are also unable to support 32-bit iOS devices (iPhone 5 & 5c). The Tesco Bank website will still be available to use on these devices.


All you need to get started with our app is to download from one of the links above, have your account details to hand and you'll be managing your money on-the-go in a matter of minutes.


Its not on all android devices yet i have a galaxy note 10.1 and wont switch accounts until i can manage all accounts on my tablet 

Not if you have a windows phone though, as we don't seem to be big enough market for Tesco's to care about.

I also have a Galaxy tab (A) now running the latest android version, Marshmallow. Still get message that banking app will not run on my device. it is fine on my motorola phone. is this a Samsung issue?

You Can use the mobile app, on the Samsung s7 edge but after you download the app it's best to wait for 3 to 5 hours before trying to log in as that's what happened to me. as I had contacted customer services help with online and the banking app and they said that they would send the report to their I.t. department for to follow up but when I waited about 3 1/2 hours before I tried again it worked

I have a oneplus3, previously had a Moto 4g.

mobile app was working ok on moto..but since i installed app on oneplus3 it dosnt work..

any ideas why not?

Hi @jongriff13

Can you let us know which software you're running on the device along with any error messages received? We'll look into this for you.

Difficult to follow

Hi @Sjoy

Can you let us know what you're having difficulty with and we'll do our best to help? Alternatively you can call our Online Helpdesk on 0345 300 3511 anytime for assistance.

I had no problem yesterday using the app and this is something new I noticed just today - when I open my Tesco Bank app I received a message saying that "The Tesco Bank Mobile Banking app will not work if the following apps are installed on your decive: com.lexa.fakegps" 


I went ahead and uninstall the FakeGPS app however the message still persist whenever I open the Tesco Bank app. I did a search in my phone and cannot find any file with the name "com.lexa.fakegps" or "fakegps" or "lexa" so there isn't anything else that I can delete. What should I do so that Tesco Bank app can recognise that the FakeGPS app has been deleted and thus allow me to continue to use the Tesco Bank app?

Hi fourseas the best way for to get rid of the message ( I think ) I would try and uninstall the Tesco Bank app and 're install it again I think that might stop the message that you are getting hopefully. There's no harm in trying it all it means is that you would have to log in all over again