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Loans

How long will it take to get my loan?

If you apply online, you’ll get an immediate decision and, if eligible, can digitally sign your loan agreement with us. We’ll then use Faster Payments to send the money directly to your bank account, usually on the same day, and the money can be withdrawn as soon as the funds reach your account.

 

If you apply over the phone, or if we require some supporting documentation, it may take between 5-10 days for us to check everything is ok and make a final decision. Once we make a final decision, we’ll use Faster Payments to send the money directly to your bank account, usually on the same day, and you can withdraw the money as soon as the funds reach your account.

Version History
Revision #
12 of 12
Last update:
September
Updated by:
 
Comments

Hi @brendonx, we don't send any email confirmation following an application. However, if you can follow the instructions that I've posted above, and contact @CET. We will be able to check the current status of your application.

Emmadec75

Ive applied today for a.loan its been accepted and i signed electronically.  Do.i have a confirmation email as i think i put the wrong email address in  

Hi @Emmadec75, we don't send any email confirmation and generally would be in contact via text message or post depending on the decision. I hope this information helps

Emmadec75

Hi 

Yes thats fine i done the electronic signature as it said the loan was accepted just wanted to know the status of the loan as it says on the forum that it gets paid in on the same day if electronically sigbedkind regards 

 

Stuart mann

That should be the case @Emmadec75, but our Assessment team do check over our applications before the funds are transferred. If you've not received the funds today, call us on 0345 600 6016, available until 10pm, and a member of our team will be able to help. 

jojo1966

how long would you think i need to leave it before checking the status if i applied online at lunchtime today, got approved and signed digitally....had no email or message confirmation and dont want to just leave it days assuming its all going ok if its not?

 

thanks

 

Hi @jojo1966, you can call us anytime (within our opening hours of course!) to check on your application. The number I mentioned above is open until 10pm today, tomorrow and then 9am - 5pm at the weekend. 

Roondogg10

Hi, what way will I be notified if my loan was approved or not?

Ashalb

Hi, I applied online for a loan on Monday. I haven't heard anything yet via post or email. Is this normal?

Not quite as quick as they make out.

Hi @Roondogg10 and @Ashalb, sorry to read that you've both not heard back about your applications. If you're accepted, we'll do our best to call you to go over the loan offer. If we're unable to call, then we'll send a letter with the outcome, which you should receive within three to five working days.