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How long will it take to get my loan?

If you apply online, you’ll get an immediate decision and, if eligible, can digitally sign your loan agreement with us. We’ll then use Faster Payments to send the money directly to your bank account, usually on the same day, and the money can be withdrawn as soon as the funds reach your account.


If you apply over the phone, or if we require some supporting documentation, it may take between 5-10 days for us to check everything is ok and make a final decision. Once we make a final decision, we’ll use Faster Payments to send the money directly to your bank account, usually on the same day, and you can withdraw the money as soon as the funds reach your account.

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Hi @Peggy123, have you been able to call the number to check yet? Our team will definitely be able to check for you :-)

Hi @bakerd90 and @Peggy123, I'm sorry to hear that you've both had delays in your loan applications. If you call our team on 0345 600 6016, available 8am - 10pm on weekdays and 9am - 5pm at the weekend, they can check on the progress of your applications. 


I applied for a loan online and have been accepted - I signed my digital signature and went through the ID checks - was told funds would be within 24 hours - this was on Tuesday - how long do we usualy have to wait?

Hi @mtaylor71, it can take a full working day for the application to be processed and sent to your personal account. If no funds have arrived in your account by now, please call the number I mentioned in my last post and our team will check into this for you. 


I applied for a loan over 2 weeks ago and I still havent heard  anything



I applied for a loan but didn't receive a email or anything. At the end it came up with timed out application but when I go to redo it, it says it's already submitted. Just wondering how long it will take to find out :).

Tea in advance.

Hi @Pahjj


I think we have responded to your social media message about this and are looking into it for you.




I'm trying to message you on Facebook with an enquiry but it won't allow me

Hi @Liamwade, I'm sorry to hear that you're having problems messaging us on Facebook. We're also available on Twitter @tescobankhelp if that’s any help to you? Alternatively, if you can send a private message to @CET on this site with your enquiry? In the message explaining your situation, include your name, date of birth and postcode.

 For details like your DOB and postcode we ask for you to format it with additional spaces, i.e. A B 1 2 C D and 2 4 1 0 2 0 1 6, otherwise the information is removed by the system. 


@saffysmum1, if you would like us to look into the current status of your application then please follow the above steps and message @CET so we can look into this further. 




Applied for a loan on the **sensitive info removed** and still not heard anything about it yet :-/ anyone give me any help please to what is happening has I want to get my new bathroom ordered 

Thank you