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Loans

How long will it take to get my loan?

When you apply you’ll get a quick decision. If we’re able to offer you a loan we’ll send out documents for you to sign and return to us. If it's just you applying, you've applied online and we need no supporting documentation you may be able to sign your agreement digitally and get your funds quicker. Other applicants should receive your documents within 5 days of making your application. Once we’ve received your signed documents and any additional information we’ve requested, and we’ve checked this to make sure everything is OK, we’ll make our final decision.

 

Your funds will be deposited in your chosen account by Faster Payments, usually on the same day as the final decision is made. An electronic payment is sent directly to your bank account and the money can be withdrawn as soon as the funds reach your account.

Version History
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9 of 9
Last update:
3 weeks ago
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Comments

Hi JAKELGR and bukkynikky. We wouldn't be able to confirm the status of your application via social media but we can check to see if it’s been received and is being processed.  Please send a private message to @CET with your full name, DOB and postcode. If accepted, the money should be in your account within 2 business of us receiving your signed paperwork.

 

Please note: don't include the @ symbol when putting in the contact details via private message, just CET.

For details like your DOB, postcode and phone number, we ask for you to format it with additional spaces, i.e. A B 1 2 C D, 2 4 1 0 2 0 1 6 and 0 7 1 2 3 4 5 6 7 8 9 otherwise the information is removed by the system.

 

Alternatively you can give us a call on 0345 366 2709, advisors are available Monday-Friday 8am-8pm and Saturday 9am-2pm.

Nathan82
Does the loan go in to your bank account
Woody5105
Hi I sent back my signed documents last Wednesday and I still have not heard anything ? How can I find out when the money will go into my bank account ?? This has been awful service so far I had to wait a long time to get the paperwork sent out!
Rsmallwoods91
Got a text to say my loan was approved 3 weeks ago but still have not received any documents??

@Nathan82 - The funds will be deposited into the account details you used on your application.

@Woody5105 & @Rsmallwoods91 - I am very sorry you've both not yet had an update on the applications made, please give our team a call on  0345 307 3425 anytime between Mon-Fri: 8am-10pm and Sat-Sun: 9am-5pm for more information.


Conall121

Hi, I made a loan application and had it approved in principle, I have signed my documents and returned the supporting documentation.

When should I be given a decision on this?

Hi Conall121, I’m sorry you haven’t heard back from us yet. We wouldn't be able to confirm the status of your application via social media. Please give us a call on 0345 366 2709, advisors are available Monday-Friday 8am-8pm and Saturday 9am-2pm.

Helade
Hi guys sent back my signed loan documents 1st thing this morning via Royal Mail, what's the estimated response time at the moment ? I only ask because I need the funds by Thursday. Thanks for your help in advance.
Tommassey

I applied for a loan online yesterday. I expected to get an email acknowledging my application but I've had nothing. Can you help?

thebravery86
I have had no response either way if i have been accepted or not.

Thanks

MH