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How long will it take to get my loan?

If you apply online, we try to give an instant decision to confirm if you are accepted, whether we need further information (see below), or if you're declined.


If you’ve been approved, we will either send you a credit agreement to check and sign, or where possible you can sign your credit agreement digitally. We’ll then use Faster Payments to send the money directly to your bank account. Faster Payments can take up to 48 hours and the money can be withdrawn as soon as the funds reach your account.


If you apply over the phone or we require some supporting documentation:

  • If you are approved, we will send you a credit agreement for you to sign and return.
  • If you are approved in principle, we will send you a credit agreement to sign and return and a list of any other documentation we require.
  • If we can’t lend to you, we will let you know.

It may take between 5 – 10 days for us to check everything is ok. As we try to do this as quickly as possible, we do not send an acknowledgment email or letter, but will inform you as soon as a decision has been made. Once your returned agreement is processed, we use Faster Payments to send the money to your account.


If you gave us your mobile number during your application we will send a text when the funds have been sent to your account, followed by a welcome letter.


Should you need more information or have any questions, please call us on 0345 600 6016* (Monday to Friday 8am - 10pm, Saturday and Sunday 9am - 5pm).


Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.




I want to know my personal loan status

Hi @Pankaj1, thanks for getting in touch. So I can check this, could you please send us a private message to @Tesco-Bank? - Keigan

Hi Keign


How I can do the private message 


I applied for a personal loan this morning online and looked as if it was approved. Am I supposed to get a text or email or do I await documents coming in the post? I’ve had no other correspondence 

Hi @lisamac101, thanks for getting in touch. If the application was digitally signed, you'll receive a text within 48 hours to let you know the funds have been transferred. If you'd like me to double check, please send a private message to @Tesco-Bank 🙂 - Caroline

Heya, how does one get a digital agreement instead of postal mail? I don't mind it but I'm self isolating so can't exactly go to the post office and send back documents in recorded delivery?

Hi @nullSuperCake, thanks for getting in touch. If you've already applied for the Loan and documents have been sent out, then you won't be able to digitally sign. Apologies for any inconvenience - Keigan

Thanks for the reply, roughly how long does it take once you've received my paperback for the loan to come through? I ask in urgency as it's a car loan and the car I'm hoping to get may get away from me that's all!

I've included a link below with some more information about how long this will take.


How long will it take to get my loan?​​​​

Thanks Kelly, that's link back to the top of the page 🙂 I'm aware of the Faster Payments but what can trigger the 'Faster Payments' I'd be interested to know