From our current account that likes to thank you as you spend, to our travel money delivered wherever it's most convenient for you, we aim to give you banking the way you want it.
Whether it's to help manage your spending, spreading the costs of a one-off purchase, or the serious business of buying a house, we've got it covered.
Our range of savings accounts can give you competitive rates and easy access, while our ISAs offer tax free saving for you and your children.
Whether you're protecting your car, your pets, your house, your loved ones, or just want to be safe on your travels, we have a comprehensive range of insurances with options that let you tailor your cover to your lifestyle.
Calculators and comparison tables, jargon busters and top tips - our selection of tools and helpful information can help you get to grips with our products.
If you're already banking or have insurance with us and you've got a question, need some help, or want to know what's available to you, you've come to the right place.
You can request a new PIN or a reminder if you forget your current PIN online or by phone.
Log in to Online Banking and select Manage account from the Online Banking Overview.
Select the account name, above the sort code and account number on the Account Overview, then choose Request PIN reminder from the menu.
Enter the last four digits of your card number and choose whether you want to get a new PIN or a reminder of your existing PIN. You'll receive your PIN number within 2 - 3 working days by post.
Call us on 0345 678 5678* and we'll send a new PIN to you. You'll receive your PIN number within 2 -3 working days by post.
*This number may be included as part of any inclusive call minutes provided by your phone operator.
HI @Abannan as stated in the FAQ, you can order a PIN through your online banking or by giving us a call on the number above. If you’re having difficulty ordering this please send a private message to @CET with your name, DOB and postcode, leaving a space between each character of your personal details.
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