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Home Insurance

How do I renew my Home Insurance policy?

If you don’t want to renew, please download and complete the form below and email it to

Request to lapse my renewal form

We recommend using a laptop or PC to do this. If you are using your mobile, you will need to save the form to your files before completing the fields and emailing it.

If you do need to make a change or would like to discuss your renewal, please contact us.

If you want to renew your policy, you can renew it yourself by logging in to Your Insurance Account.

  • Once logged in, select the policy you wish to renew
  • Click View renewal from the front page of your policy
  • Please check all the information is up to date
  • You will then be asked if you're happy to automatically renew or whether you want to change your payment details (please note that if you pay in full, your payment will be taken immediately)
  • Continue using the on screen instructions to confirm your payment details

If your policy is set to automatically renew, you don’t need to do anything unless your circumstances have changed or you want to make a change to your policy. If you pay by Direct Debit your new payments will start automatically. If you pay annually, the new payment will automatically be taken from the same payment card you used last year.

If your policy is set to automatically renew and you do not want to go ahead, you need to contact us.