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Home Insurance

How do I renew my Home Insurance policy?

You can log in to Your Insurance Account to view details of your insurance renewal invitation approximately 21 days before your renewal date. This will contain details of next year’s premium, any changes to the terms and conditions and whether you need to contact us to complete your renewal.

If you want to renew your policy, you can renew it yourself by logging in to Your Insurance Account.

  • Once logged in, select the policy you wish to renew
  • Click View renewal from the front page of your policy
  • Please check all the information is up to date
  • You will then be asked if you're happy to automatically renew or whether you want to change your payment details (please note that if you pay in full, your payment will be taken immediately)
  • Continue using the on screen instructions to confirm your payment details

If your policy is set to automatically renew, you don’t need to do anything unless your circumstances have changed or you want to make a change to your policy. If you pay by Direct Debit your new payments will start automatically. If you pay annually, the new payment will automatically be taken from the same payment card you used last year.

If your policy is set to automatically renew and you do not want to go ahead, you need to contact us.


I have home insurence policy with Tesco's it is due next month they say it will be taken from my bank acount, I have a new card number what do I do


Hi Bobby2


If you have a new card you’ll need to give our helpline a call to make the payment.


Please call us on 0345 246.2904 (or 0113 820 994 from a mobile) and we are open Mon - Fri 8am - 9pm and Sat - Sun 9am - 5pm