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Home Insurance

How do I cancel my policy?

We are sorry you are considering cancelling your Home Insurance policy.


If you need to cancel your policy, please call Customer Services. Alternatively, you can write to us via Freepost RSJB-RZZY-HTJB, Tesco Bank Customer Service, P.O. Box 276, Newcastle Upon Tyne, NE12 2BT.


Fees will be charged to cancel your policy. Please refer to your Policy document for full details.


Customer service don't answer the phone - I waited 30 mins. In this modern age of communication / technology, Tesco make it deliberately difficult to communicate directly. Autorenewal is a scam and they con by suggesting this is doing customers a favour. Not this customer. I'm ceasing my House insurance and Banking with Tesco as a result and will add my experience to those of others on Trustpilot


Hi there, I'm sorry that you've had this poor experience with us. We'll take your comments on board as feedback, and we'll look to improve our service in the future - John