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unblocking credit card PIN - how to speak to a human?

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Here to help

unblocking credit card PIN - how to speak to a human?

My wife and I share a credit card. She is the secondary holder. Her PIN is locked and we cannot unblock it, even with PIN reminder and using ATM. Just says invalid transaction. When I ring helpdesk, secondary card holders are not allowed to talk to a real person, just visit website for PIN reminder.... and round we go again. How can we speak to a real person please? 

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Above and beyond

Re: unblocking credit card PIN - how to speak to a human?

Hi @Fingers456 

I'm really sorry to hear you've continued to have difficulties.

Please send Tesco Bank a 'Private Message' so this can be checked out and a solution can be provided.

Click on this link @Tesco-Bank  and it will take you to a page, 'About Tesco Bank'.

In the top right of the page click onto 'Send a Message'.

A new page will open up, 'Create New Message'.

Complete it and send your message securely.

Please include your full name, date of birth and postcode as well as your wife's details.

Warm wishes, Caz @25H