hi , i applied for a credit card paymeny holiday three weeks ago , recieved an email saying there are delays but still havn't heard that my form is processed and my monthly payment is due , any idea how long it takes to process?
Hey @yusufmisbah72. If you have received an automatic reply to your payment delay request, then please don’t worry. Please follow the steps within the email asking to delete your direct debit and ignore any correspondence regarding missed payments. We will be back in touch when your payment break has been applied and this will be backdated to the date we received your email. Any late payment fees will be refunded, and it will have no effect on your credit file. We thank you for your patience during this time - Chris