I'm sorry you feel that way. The reason for this is because there are a number of reasons that your credit limit increase could be revoked. Since you could, for instance, go over limit at any time this could cause us to revoke the increase and we would send out a letter to let you know.
Hi @Lillyloo, it's likely that the letter would have arrived by now, however we can't guarantee this. If you'd like to double check that the credit limit increase is going ahead, it would be best to give us a call tomorrow on 0345 300 4278 (24/7) and my colleagues will help you further - Caroline
Hi @SS1977, thanks for your message. As a responsible lender, we often review accounts and make a decision to reduce or increase credit limits. When we notify you, this is when we take the time to monitor your account. I hope this clarifies things for you - Caroline