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interest charge on my account

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Little helper

interest charge on my account

There is an interest charge on my account for £102.55, which is for a purchase and I don’t know what this is for and why I have been charged this. I have gone round in circles for over an hour trying to phone customer services to ask for more detail about this payment and also online to try and find out how I get information about this and a refund but cannot find any way of doing this. Please can you advise me how I can progress this? Many thanks 

3 REPLIES 3
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Your Community Expert

Re: interest charge on my account

Hey there, sorry to hear this. So I can check this for you, can you please confirm your full name, DOB and postcode? - Chris 

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Little helper

Re: interest charge on my account

I am not happy providing this information on a public forum, how can I get in touch with Tesco directly to discuss? Thanks

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Your Community Expert

Re: interest charge on my account

Sorry about that @Oxton1303, can you please send over a private message to Tesco-Bank? I'll then be able to help.