Hi there, thanks for getting in touch. You can view your Loan using our mobile banking app or by logging in online. In order to do this, you must have your Tesco Bank Loan sort code and account number to hand. If this isn't something you have, you can call us on 0345 600 6016 (Mon - Fri: 8am - 10pm, Sat - Sun: 9am - 5pm) and they'll be able to confirm these details over the phone. Alternatively, I can certainly send a copy of your welcome letter to you in the post. This will take 5-9 working days to arrive and if you would like me to arrange this then please let me know.