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how can I check where in the loan process I am?

Occasional Poster

how can I check where in the loan process I am?

Hi,

i applied for a Tesco loan yesterday and appear to have been accepted and signed digitally.  I had thought I would receive an email or telephone call but have not received either.   how can I check where in the loan process I am? 

9 REPLIES
Your Community Expert

Re: how can I check where in the loan process I am?

Hi @Dg77, we don't send any email confirmation following an application. However, we will be in contact with you within 2 working days to explain the next steps. I hope this helps. 

Occasional Poster

Re: how can I check where in the loan process I am?

Thanks RossM.  I have tried to call but perhaps just busy.  To clarify does "we will be in touch with you within 2 working days" mean that I have not signed the agreement and I should not expect the loan to be paid within the next 24 hours?

Your Community Expert

Re: how can I check where in the loan process I am?

I've not seen the application @Dg77 and have just advised a general timescale for contact. 

Occasional Poster

Re: how can I check where in the loan process I am?

Ok thanks.

 

I will keep tyring to phone but may wait for a further 48 hours.

Occasional Poster

Re: how can I check where in the loan process I am?

Hi.  Are you able to give me an update on my loan application? 

Occasional Poster

Re: how can I check where in the loan process I am?

Can you help me with the status of my loan.  Have tried to telephone a number of times but high volume of calls and cannot wait on the line.  

Employee

Re: how can I check where in the loan process I am?

I'm afraid we can only provide general information, but I've replied to your private message with as much information as I can go into.

Occasional Poster

Re: how can I check where in the loan process I am?

Thanks I did receive the loan 24 hours later. Thanks. 

Your Community Expert

Re: how can I check where in the loan process I am?

Great! @Dg77 I'm glad you have received the funds :)