Im profoundly deaf which means i have a lot of problems communicating with banks who hold my savings but in general i manage, i applied for a fixed rate savings account approx a week and a half ago and have not yet had an acknowlegement via email but as you see i have an id limited for security purposes . i will need an accknowledge before i can send money by a bankers bacs system yours sincerely
Hi @john14, we generally don't send any emails during application stage. However, if you send @Anonymous a private message with your full name, DOB and postcode I can check the status of the application and let you know. Once setup you should be able to fully manage your account online.