Hi why cant i transfer money from my savings account to my current account.
it let me transfer from my current account to my savings account.
i am using my account number and sort code it just says unable to complete transaction try a again.
Hi John, I'm really sorry about this. If you're unable to transfer funds, please call our Savings Team on 0345 678 5678 (Monday to Friday 8am-10pm, Saturday and Sunday 9am-5pm).
i cant call. i have been trying to get this sorted i should have access to my money.
I completely understand, John. We're limited to what we can confirm via this channel, and sometimes we need to go through some final checks. Apologies for any inconvenience.
i have phoned still no access 5 days later and still no one willing to help.
This has been a joke.
i guess i am not going to see this money again cause i dont have the time to be spending every day chaseing this.
i believe that we should be given all information prior to opening accounts.
Hello @johnmartin1980, I'm sorry to hear this. I have now responded to your Facebook message; I hope this helped but please let me know if there's anything else I can do for you - Caroline