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Why cant i transfer money from my savings account to my current account?

Just Getting Started

Why cant i transfer money from my savings account to my current account?

Hi why cant i transfer money from my savings account to my current account.

it let me transfer from my current account to my savings account.

6 REPLIES 6
Just Getting Started

Re: Why cant i transfer money from my savings account to my current account?

i am using my account number and sort code it just says unable to complete transaction try a again.

 

Your Community Expert

Re: Why cant i transfer money from my savings account to my current account?

Hi John, I'm really sorry about this. If you're unable to transfer funds, please call our Savings Team on 0345 678 5678 (Monday to Friday 8am-10pm, Saturday and Sunday 9am-5pm).

Just Getting Started

Re: Why cant i transfer money from my savings account to my current account?

i cant call. i have been trying to get this sorted i should have access to my money.

 

Your Community Expert

Re: Why cant i transfer money from my savings account to my current account?

I completely understand, John. We're limited to what we can confirm via this channel, and sometimes we need to go through some final checks. Apologies for any inconvenience. 

Just Getting Started

Re: Why cant i transfer money from my savings account to my current account?

i have phoned still no access 5 days later and still no one willing to help.

This has been a joke.

i guess i am not going to see this money again cause i dont have the time to be spending every day chaseing this.

i believe that we should be given all information prior to opening accounts.

Your Community Expert

Re: Why cant i transfer money from my savings account to my current account?

Hello @johnmartin1980, I'm sorry to hear this. I have now responded to your Facebook message; I hope this helped but please let me know if there's anything else I can do for you - Caroline