Using my tesco mastercard

  • jbailey6550's Avatar
    On the look out
    The last 2 weeks i was unable to use my tesco mastercard. I couldn't use it to pay for other products from other sources. Plus pay for my online shopping with yourselves. It keeps telling me to use another sauce of payment. I have never had so much trouble in all my life. My tesco credit card gets paid through my main bank account. Where there is no problems using my debit card. (Direct debit set up each month.) I would like an explanation on why it's telling me to use another source of payment. Good job i n't have a debit/card with yourselves, that would be an embarrasment. Can you look into this please. My details are as follows:- **sensitive info removed**
    Kindest regards, Janet

    [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
  • 1 Reply

  • Lewis_G's Avatar
    Employee
    Hi , I’m sorry to hear your card hasn’t been working. Please confirm your full name, DOB and postcode via private message to and we'll be able to look into this further.