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Unrecognised Transactions

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Little helper

Unrecognised Transactions

I have 2 unrecognised transactions on my credit card account. One for Amazon & one for Apple, neither correspond with any transaction / order history that I have with these companies. Given the potentially long wait times to call is there another way that I can have someone look into this for me please.

Jason

2 REPLIES 2
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Safe hands

Re: Unrecognised Transactions

Hi @Gigmonkey 

I'm sorry to learn of your unrecognised transactions.

There's a reply on here from Tesco Bank to:

advise to call us on 0345 300 4278, available 24/7, and our team can look into this for you.

Alternatively as you state you expect long wait times you could send Tesco Bank a Private Message. Click on @Tesco-Bank then onto 'Send a Message'. Remember to include your full name, DoB, post code & details of the unrecognised transactions you are querying.

Hope this helps.

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Your Community Expert

Re: Unrecognised Transactions

Hey @Gigmonkey, I'm sorry to hear this. You will need to call us to discuss this, I'm afraid. You can reach the Credit Card team on 0345 300 4278 (Mon - Sun: 8am to 7:30pm) and they'll be happy to help. I hope you get it all sorted - Chris