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Temporary Security Number request

Star Browser

Temporary Security Number request

Hi how do i get a temorary security number if i have changed my mobile?

45 REPLIES
Your Community Expert

Re: Temporary Security Number request

Hi @STR3TCH, we can send you a Temporary Security Number (TSN) through the post which will reset your online banking and allow you to get logged in again. This can take between 3-5 business days to arrive and will be valid for 30 days – if you would like me to arrange this for you, please send a private message to @CET with your full name, DOB and postcode. Alternatively, you can call our Online Helpdesk anytime on 0345 300 3511 to request this and update your contact number. 

Occasional Browser

Re: Temporary Security Number request

Hi I need TSN bxoz I change my laptop is broken 

Your Community Expert

Re: Temporary Security Number request

Hi @Kashif01, can you follow the instruction I've mentioned above and message @CET so we can arrange for your access to be reset?

Frequent Browser

Re: Temporary Security Number request

Please can I have a Tempery Security Number to reset my password.

Employee

Re: Temporary Security Number request

Hi @GINETTE1, I've replied to your private message :-)

Occasional Browser

Re: Temporary Security Number request

Please can I have a Tempery Security Number to reset my password.

Employee

Re: Temporary Security Number request

Hi @Simi1991, thanks for getting in touch. If you send me a private message with your full name, date of birth and postcode, I can send out a new code in the post :-)

New to this

Re: Temporary Security Number request

Can I please have a Temporary Security Number as I no longer have access to my original computer?

Employee

Re: Temporary Security Number request

That'll be no problem @Tench88. Send your details as mentioned above and I can help – Scott