Hi @STR3TCH, we can send you a Temporary Security Number (TSN) through the post which will reset your online banking and allow you to get logged in again. This can take between 3-5 business days to arrive and will be valid for 30 days – if you would like me to arrange this for you, please send a private message to @CET with your full name, DOB and postcode. Alternatively, you can call our Online Helpdesk anytime on 0345 300 3511 to request this and update your contact number.
Hi @Simi1991, thanks for getting in touch. If you send me a private message with your full name, date of birth and postcode, I can send out a new code in the post :-)