Online banking

Online banking

cancel
Showing results for 
Search instead for 
Did you mean: 

Refund to an old credit card

Highlighted
New to this

Refund to an old credit card

Hi

I am expecting a refund from a company but they only have my old credit card details i.e. same number but expired in September 2018.

Will this cause a problem as they are a US company and did not tell them I had a new card.

Graham

2 REPLIES
Your Community Expert

Re: Refund to an old credit card

Hi @grahamparsons68 not that should be okay as your refund should automatically transfer over to your new card number. If you don't see the refund showing by the allocated timescales, then just give us a quick call on 0345 300 4278 (24/7) and we'll check this for you :-) 

Community Manager

Re: Refund to an old credit card

Hi @grahamparsons68 - Eileen is right. 

 

Would you please accept the solution so that this can be stored for other customers?

 

Thanks - Sarah