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Pull for more transactions Sanmsung S10

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Pull for more transactions Sanmsung S10

The 'pull for more' transactions doesn't work using Samsung s10. Any reason why?

 

It always has done on previous devices. 

 

Would love to see this fixed. I know it works on other Samsung devices.

 

This m,eans I can only see so many transactions in the tesco banking app since last statement rather than them all.

 

33 REPLIES 33
Your Community Expert

Re: Pull for more transactions Sanmsung S10

Hey @adtiley, thank you for getting in touch. I’m sorry to hear about this. I’m unsure why this would be, we haven’t heard of this before. I’d suggest ensuring you have the most up to date app on your mobile and are currently on the most up to date Android software. Have you tried deleting and re-installing the app at all? - Cheryl

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Re: Pull for more transactions Sanmsung S10

yes latest everything

 

Ill uninstall and reinstall it

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Re: Pull for more transactions Sanmsung S10

hat's not worked

 

still got the same issue

 

It's clearly an in compatibility withy the samsung s10 - it's the only app Ive got a problem with since upgrading my device - everything else works

Your Community Expert

Re: Pull for more transactions Sanmsung S10

I'll get that raised with our App Team for you as it definitely should be working. Keep your eye on the Play Store for updates as we issue bug fixes on a regular basis - Alex

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Re: Pull for more transactions Sanmsung S10

Thank you very much for your prompt reply and support

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Re: Pull for more transactions Sanmsung S10

this is clearly a common samsung problem

 

there are other users on the app store with the same problem

 

Please advise when this will be fixed

Your Community Expert

Re: Pull for more transactions Sanmsung S10

I'm sorry to hear about that, @adtiley. We've passed this on to our App team to investigate but I'm afraid we don't have a timescale as to when it will be fixed - Caroline

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Re: Pull for more transactions Sanmsung S10

it doesnt need investigating - it needs fixing

 

The app is now unusable on my phone - the only banking app I have that doesnt work properly - and I have about 10!!!

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Re: Pull for more transactions Sanmsung S10

still no fix and the same using android 10 now