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Payment

Occasional Browser

Payment

Hi, I recieved a replacement card a few weeks ago with a new number on it. I've just paid some of my balance off but have just realised that my payment set up on my bank account is pointing to my old card, not my new one. Will the payment be taken off my new one as I'm assuming they are linked or will I have to make another payment and get the bank to claim back the payment?

1 REPLY
Your Community Expert

Re: Payment

Hi @rachierach, please get in touch with our Credit Card team on 0345 300 4278 (24/7) and we can ensure that the payment is allocated to the correct account. I hope this helps