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My mobile number is wrong so I can’t get a pin sent to my mobile

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Just Getting Started

My mobile number is wrong so I can’t get a pin sent to my mobile

I put my pin in incorrect and realised that my mobile number is wrong how can I change this when I can’t get into my account??
3 REPLIES 3
Your Community Expert

Re: My mobile number is wrong so I can’t get a pin sent to my mobile

Hi Sarah, sorry to hear about this. Can you please confirm the type of account you hold with us? I'll then be able to provide some further advice.

Just Getting Started

Re: My mobile number is wrong so I can’t get a pin sent to my mobile

I have a credit card account with you
Anonymous
Not applicable

Re: My mobile number is wrong so I can’t get a pin sent to my mobile

@Sarahwx Thanks for confirming. If the PIN is locked, it would be best to give us a call. If you speak to our credit card team on 0345 300 4278 (24/7), they can unlock your PIN and update your phone number straight away - Joe