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My loan

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Little helper

My loan

Hi, I have applied for a loan online. I signed the documents online and it said I had been accepted, but I have heard nothing back not even an email. Please can you help.

14 REPLIES 14
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Little helper

Re: My loan

Hi, I need an update on my loan, ive been told its been approved and i signed the digital paperwork on sunday - i called yesterday and i was told it will be in my bank shortly but i've still not received payment. if its faster payment i'm aware it should have been the same day so just want to know what is happening?

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Little helper

Re: My loan

How do I know if I've been accepted for a loan please

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Employee

Re: My loan

Hi @Beckyleigh92, @bakerd90 once you've completed your online application and signed digitally it can take a further 48hrs for your funds to credit your account. We would normally let you know by text when this is likely to happen, we also don't send out email confirmation when applying for a loan. If you require any more information on this then please give us a call on 03453073425 (Mon-Fri: 8am-10pm and Sat-Sun: 9am-5pm) and my colleagues will help.

@Peggy123 - You would have been given an on screen decision once your application had been complete. If you're unsure then please call on the number I've provided above 🙂

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Little helper

Re: My loan

Don't know if I sent the digital signature back properly 

many thanks 

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Little helper

Re: My loan

I have the same problem
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Employee

Re: My loan

Hi @sh24, if you follow the steps outlined in the comment posted by my colleague @AshleighB, we'll be able to resolve this for you 

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Little helper

Re: My loan

Hi there, I applied for a loan a few hours ago but am unsure how it works? I filled it all out and it said approved got to get final info or something along those lines. On some of the paperwork it says this acts as a digital signature, again along those lines. But forgot to write down application number, would this be a problem? Should I be looking at getting the money within 24 hours? Thank you.
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Your Community Expert

Re: My loan

Hi @Marsh4004, please follow the instructions my colleague @AshleighB has posted above so we can look into the status of your application. 

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Fresh Eyes

Re: My loan

Yes