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My interest hasn't been paid

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My interest hasn't been paid

I opened the 3% current account in January.

I have met all the criteria: 3x direct debits, paying in £750 per month, but I didn't receive any interest for Feb?!

Any advice - can't find a number to speak to a human!

 

1 REPLY 1
Your Community Expert

Re: My interest hasn't been paid

If the criteria was met then it should have been credited. All three direct debit need to have been debited from the account within your statement period, rather than only have 3 direct debits on the account. If you're certain you've met this, can you send @CET a private message with your full name, date of birth and postcode please so we can check this for you?