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Loan

Little helper

Loan

Hi, I have a loan with you and because the Coronavirus , where , I m working , is closed. And we don’t be paid for 8 weeks
3 REPLIES 3
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Your Community Expert

Re: Loan

Hi @Prseveri, I'm sorry to hear this. We do have teams that are available to support our customers if they are in financial difficulty. If it's for a loan, please contact 0345 600 6016 (Mon - Fri: 8am - 10pm, Sat - Sun: 9am - 5pm). We understand that this is a worrying time, but we will do everything we can to help.

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Little helper

Re: Loan

Hi I have money issue because because covid 19 and I do not work for next few weeks. I would like to suspend my next 2 payment. I filled on line form attached it and Is this enough?
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Your Community Expert

Re: Loan

Hi @Darin77, that is correct. As long as you have filled in the form then that is fine. We are only asking our customers to complete this at the moment so keep an eye on these pages for any updates.