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I noticed that a late payment was charged to my account on the 4th Feb. However, I have made a payment of £100 before the late payment charge was levied on the account and the £100 payment is still not being reflected on the account.
Can you please check and advise.
Hi Winh, I'm sorry to hear that this has happened. Please privately message @CET with your full name, DOB and postcode and I'll be able to look into this for you - John
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