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Interest acccured on a 0% balance transfer

Occasional Browser

Interest acccured on a 0% balance transfer

Tesco charged me in the first month a late payment charge despite being the second credit card on the account a DD being set up on the original one, at no time did they say to set up a new DD

 

I set up my DD and payments were going through then I suddenly started acruing interest, no warning at all.  This is appalling service and I have since paid the card off in full as Tesco were taking out such a ridiculous amount of money.

 

Can someone please assist as this interest should not have been paid

1 REPLY
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Employee

Re: Interest acccured on a 0% balance transfer

Hi @gemsyg, sorry to hear about the confusion with your accounts. From what you've written, it sounds like your new account didn't have a direct debit set up on it, is that right? Direct debits need to be set up per account rather than per person, as the dates and payment amounts will differ.

 

Have you called us to discuss the interest that accrued on the account? If you call us on 0345 300 4278, available 24/7, a member of our team can look into this in more detail for you.