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How to claim under section 75 if relevant

Little helper

How to claim under section 75 if relevant

Hi, I hope you can help me. Due to the current state of affairs in the world (Covid-19) my flights were cancelled by both Jet2 and Easyjet. Both airlines offered refunds but that was 10 days ago and I haven't heard from either company since. Is this something I could claim for under section 75 if no refund is forthcoming? If so can you please advise how I go about doing this.

Thank you.

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Your Community Expert

Re: How to claim under section 75 if relevant

Hi @TrishMol, sorry to hear about this. You can find information about the steps to take here: https://yourcommunity.tescobank.com/t5/Disputed-transactions-and/tkb-p/disputedtransactions

 

Alternatively, you can call our Disputes Team on 0345 366 2711 (Mon - Fri: 8am - 6pm, Sat: 9am - 2pm) who will be able to have a chat with you about our process and see if we can get it refunded.