I opened my tesco credit card with a balance transfer however the balance I transferred has not shown up and its showing me a transfer value of much less than I originally transferred?
Your balance transfer is stored, ready to be processed once you activate your card. We take that as a signal that you have received your card. You can activate the card by phoning us or on the mobile app. Your balance transfer would then complete in 3 working days. If you're still not sure or if you're having trouble activating the card please call us on 0345 300 4278 - Tristan
Hi, i was accepted for a credit card 2 weeks ago with a 0% balance transfer. I've recieved my card and pin and ive also registered online. My balance transfer still hasn't moved across.. Is 2 weeks normal to wait for a balance transfer or is there a problem ?
Hi @KCSTORM, a balance transfer should take 2-3 working days to go through but your card will need to be activated before this can take place. Have you activated your card? If not you can do it on the mobile app or by giving us a call on 0345 300 4278 (24/7)
I applied for a 0% balance transfer card which has arrived and was activated (albeit yesterday). During the application process, I detailed the card and the amount of the transfer. On receiving my credit card, the balance available is 50% of the agreed credit - does that mean that the balance transfer is being processed?
I tried to transfer part of the balance today but had an error message saying that the transfer couldn't be done on-line? Does this mean that the transfer I originally detailed when I applied for the card is being processed? I have checked the card which is being transferred and that still has the balance on it.
If the available balance is showing with a reduction then this would indicate that your transfer requests were successful as we'll always deduct these from what you have available before they're actually processed so that you always know how much you have left on the account that's available to you.
If you've tried to process another transfer that was more than what's now available to you then the system would reject this. I wouldn't advise processing any duplicate as it definitely sounds like the request you selected on the application has went through and if you've now activated the card you'll see the funds reach the recipient account within 2-3 working days.
If you're at all unsure please give our 24/7 team a call on 0345 300 4278 and they'll double check it for you :-) - Michelle
Thank you Michelle. Have checked today and the balance still hasn't gone through. Will wait until the end of the week which will be 4 working days since activation of the card.
Day 4 of my activating my balance transfer card and the transfer still hasn't been made. Not a good start to my Tesco Bank experience.
Hi - no! The card was activated a week ago but it didn't go through so had to re-activate again over the telephone on Monday. Apparently the transfer will complete by tomorrow at the latest - we shall see.