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How do I register for Your Insurance account?

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New to this

How do I register for Your Insurance account?

My car insurance is due for renewal and to do this I need to register. I complete the registration page (several times now) and am advised: 

 

To check it's you, we need your mobile or landline number

Contact us to give us your mobile and/or landline number. Once we have this, you can restart registration.

 

When I click on the "Contact us" I am presented with a page offering me numerous choices for banking, insurance etc, but no (obvious) method of sending my phone number. I eventually found a list of car insurance numbers but when I called them I was only offered "insurance" options. 

Help please.

5 REPLIES
Your Community Expert

Re: How do I register for Your Insurance account?

Hi @Peter6, thanks for getting in touch. So I can help you register, can you please send the @CET account your full name, DOB, postcode, reference number and the mobile number you would like to use? If sending your personal details then please ensure a space is left between each of the characters as shown below.
 

A B 1 2 C D


2 2 0 6 2 0 1 7 

 

0 7 7 7 7 7 7 7 7 7 7

Occasional Browser

Re: How do I register for Your Insurance account?

i have the same problem,anyone knows how to fix it? my renewal date is on 9 may and i can't acces my account

 

Employee

Re: How do I register for Your Insurance account?

I'm sorry to hear that you've been having issues @florindinica. If you send us a private message with your details like Ross mentions above, we can look into this for you. 

New to this

Re: How do I register for Your Insurance account?

I’m having same problems, don’t have fb or twitter. Help please
Employee

Re: How do I register for Your Insurance account?

Hi @AnnoyedAgain, I've replied to your private message.