Online banking

Online banking

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Help! Cant access online banking

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Help! Cant access online banking

Hey, I cannot access my online banking due to the fact I moved address and have forgotten all my log in details, I still have my account number and sort code and I think the same email. Is there any way to fix this without having to post something away?
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Your Community Expert

Re: Help! Cant access online banking

@Asmith2311 Sorry to hear this. If you give our Online Helpdesk a call, they will be able to update your address and send you a Temporary Security Number (TSN) by text to reset your online banking. You can reach them 24/7 on 0345 300 3511.