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Fixed Rate Savers statement and money

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Fixed Rate Savers statement and money

My fixed rate saver matured today, I can see my interest has been paid to my linked account (with another bank) but the actual savings money is not there and doesn't show up in my Tesco account either.

I got an email telling me to check my statement but my savings acocunt is no longer shown in my account, so I can't access the statement

 

Where is my money? and how can I see the statement for an account that has been closed?

Thanks

1 REPLY 1
Your Community Expert

Re: Fixed Rate Savers statement and money

Hi @Polymer3, I'm sorry to hear about this. Your savings will be paid back into your linked account within 3 working days, so it should be on its way to you now. I'm afraid you won't be able to log in to a closed account, but if you'd like we can send the statement to you via post. If you'd like me to do so, please confirm your full name, DOB and postcode - Ainsley