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Faster payment problem?

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Faster payment problem?

Have been trying to make a faster payment from my bank to my tesco credit card. Have had this set up for a few months and made many payments but for some reason it keeps declining. Is there anything on the tesco side that causes this or is it a problem with my bank?
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Your Community Expert

Re: Faster payment problem?

Hi @paulh99uk, sorry to hear about this! Provided that you’re using the correct details and your 16-digit credit card number as the reference then you should be able to make the Faster Payment as normal. I have included a link below which includes the correct Faster Payment information, as well as some alternative payment options. It may be worth attempting to delete us as a payee, and re-adding the details. Please let me know how you get on.

 

Paying your Credit Card