I renewed my policy in May.
After numerous requests i still haven't recieved them by post or email.
I went for the premier service but didn't receive one.
Can anyone help.
Solved! Go to Solution.
Thank you for your reply but i've been there before,and tried again now.
You can register for mortages,credit cards,home insurance etc on that link....but not dog insurance.
Hi Neil, @ukbob
I'm sorry you're having difficulties getting your new dog insurance policy.
Its a bit frustrating when despite requesting you still have not received your policy.
Have you contacted Tesco by telephone?
There are a few different numbers, 0345 078 3860 for Tesco pet insurance or 0845 246 3817 / 0141 537 3201 which is Tesco switchboard, then ask for pet insurance.
Hope this helps!!!
Warm wishes, Caz @25H
Thanks for your reply,
I've tried every phone number and email account i could find over the last 3 months,they all verify my address and email account and nothing ever arrives.
It's very frustrating as they sent last years policy ok.
Hi @ukbob, I'm sorry that you've had trouble regarding your Pet Insurance. Unfortunately as our Pet Insurance is underwritten and administered by a third party, we don't have access to the systems to look into this for you.
You can reach our Pet Insurance Team on 0345 078 3895 (Mon - Fri: 9am - 5pm) or you can send an email to email@example.com - Thomas
Hi Neil, @ukbob
I see you've got a reply from Thomas at Tesco Bank.
As he stated its something the community cannot assist you with due to the reasons given.
However he has provided an alternative telephone number and the email address.
I hope you are more successful with these.
Have a lovely weekend, Caz @25H