I have DD set up to pay minimum payment every month. For some reasons, last month the money was not taken and I now received a letter to inform me that you will remove my promotional 0% rate. I have checked online my Tesco DD is still set up and my Halifax account DD is still set up. I am very worry about the removal of my 0% promotional rate. I am not able to call you because I am abroad. Please reply to me by email or to text message me on ****. I believe its Tesco bank mistake that my DD did not go through. Can you please double check and confirm that you will reinstate my 0% promotional rate on my credit card. I look forward to hearing from you soon.
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