Online banking

Online banking

cancel
Showing results for 
Search instead for 
Did you mean: 
72431members
20841posts

Device not recognised

Here to Help

Device not recognised

I am told there is an App available for my desktop computer which prevents broser cleaners from wiping out my security cookie, thus extending the next log-in process.   Would be grateful to know how to get it.

4 REPLIES 4
Your Community Expert

Re: Device not recognised

Hi Billy, it's not something I've heard of before actually. You can change the settings on your web browser though! What browser do you use normally? 

Here to Help

Re: Device not recognised

Thanks, Alex, I'm using Edge.  Is it possible that someone has found that a mobile App can be used on a desktop? Bill

Your Community Expert

Re: Device not recognised

You can't use a mobile app on a PC, it's only on iOS and Android devices. I've found some info that might help you, I've linked it below - Alex

 

https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-...

Here to Help

Re: Device not recognised

Thanks again Alex for your interest and research.  I shall see where I get to with the Microsoft help, Bill