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Credit balance refund

Window Shopper

Credit balance refund

Hi

 

I currently have a credit balance due to some refunds posted to my credit card after I had paid the balance in full.  How do I get this refunded? Can I use the internet money transfer fnctionality?  This seeems to imply there will be a charge?

 

Thanks

1 REPLY 1
Your Community Expert

Re: Credit balance refund

 

@annetta97

 

Hi Annetta,

 

For a refund for a credit balance please call Credit Card Customer Service on 0345 300 4278, they can arrange this for you. Please don't use the online money transfer as you're right, this would result in a charge.

 

Hope this helps,

 

Margaret - Customer Care