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Chargeback challenge period

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Little helper

Chargeback challenge period

Does anyone know if the 45 day challenge period for the retailer after a chargeback is credited to your credit card account is working days or includes weekends and if the period has past are you free to reuse the money without any other challenge. Thanks 

4 REPLIES 4
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Your Community Expert

Re: Chargeback challenge period

Hi@Baxi6577, The 45 days you have quoted is calendar days. hope this helps - Ross

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Helping hand

Re: Chargeback challenge period

Hi @RossM 

Do you know if once the 45 days has passed and there has been no communication does that mean there has been no dispute?

Regards

@Sheena1975 

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Your Community Expert

Re: Chargeback challenge period

Hi @Sheena1975, please send a private message to @Tesco-Bank and I will see if I can provide an update.

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Helping hand

Re: Chargeback challenge period

Hi Amanda
I have sent message to @Tesco-Bank and got a reply that if there had been a dispute I would have been contacted so if I haven’t heard anything by around 45 days then there has been no dispute. If it is indeed 45 calendar days from date of payment then that will be thurs next week so fingers crossed I’ll finally be able to move on. Thanks for all your help
@Sheena1975