Online banking

Online banking

cancel
Showing results for 
Search instead for 
Did you mean: 
97916members
30008posts

Can I return my currency?

Highlighted
Fresh Eyes

Can I return my currency?

Hi,

I wondered if you could return unuused currency?

Unable to go on a holiday now, so wanted to know what rates/fees there are in returning the currency? 

1 REPLY 1
Highlighted
Employee

Re: Can I return my currency?

Hi @jenipovey,

 

If you have not picked up your currency as yet then if you call 0345 366 0103 and we can transfer the money back into the account you paid from.

 

If you have already picked up your currency from a store, or had it delivered, then you can go to one of the Travel Money kiosks and we will exchange the currency for Sterling, using our buy back rate of the day, which may be less than what you bought it at due to fluctuating rates.

 

Thanks,

Stephen - Customer Care