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Can I get a Temporary Security Number please?

Just Getting Started

Can I get a Temporary Security Number please?

i need a tempory serurity number please

20 REPLIES 20
Your Community Expert

Re: Can I get a Temporary Security Number please?

Hi @bigtommy1990, I've replied to your other message. 

Occasional Browser

Re: Can I get a Temporary Security Number please?

I need a temp security number? 

Your Community Expert

Re: Can I get a Temporary Security Number please?

Hi @NinaChun95, thanks for getting in touch. If you send a private message to @CET with your full name, DOB and postcode we can send a Temporary Security Number (TSN) to you by post. Alternatively, you can call our Online Helpdesk anytime on 0345 300 3511 and request a TSN to be sent by text immediately once security is completed.

Frequent Browser

Re: Can I get a Temporary Security Number please?

Hi 

i need a temporary security number please

Your Community Expert

Re: Can I get a Temporary Security Number please?

Hi @DanDal1, we can send you a Temporary Security Number (TSN) through the post which will reset your online banking and allow you to get logged in again. This can take between 3-5 business days to arrive and will be valid for 30 days – if you would like me to arrange this for you, please message me at @CET confirming your full name, DOB and postcode.

 

Alternatively, you can call our Online Helpdesk anytime on 0345 300 3511 and request a TSN to be sent by text immediately once security is completed.

Just Getting Started

Re: Can I get a Temporary Security Number please?

After waiting ages I’ve now received the temporary security number but now it keeps saying it’s an incorrect number. I urgently need to get onto my account and I can’t because of this number and needing to change my contact details. I tried phoning but again it wouldn’t let me stating the security number was incorrect. I’ve never known such a difficult process to get onto a bank account. 

Your Community Expert

Re: Can I get a Temporary Security Number please?

Sorry to hear that @Megan040797. I've sent you a private message, if you could respond I'll look into this for you. 

New to this

Re: Can I get a Temporary Security Number please?

I should like to access my account and need a temporary security no. I only use one computer which is not recognised. My mobile no. on my device hasnt changed either for some reason unable to use my password (which hasnt changed). I should like to set up a new password and can you please advice me of the current figure owing on my account. 

Your Community Expert

Re: Can I get a Temporary Security Number please?

@POLL3NSA If you no longer have a recognised device, we will need to send you a Temporary Security Number (TSN) to reset your online banking and allow you to get logged in again. If you would like us to arrange this for you, please privately message @CET with your full name, DOB and postcode, and we'll do so. Alternatively, you can call our Online Helpdesk anytime on 0345 300 3511 and request a TSN to be sent by text immediately once security is completed.