6 day Late Credit Card Payment within Introductory Period

  • Connal78's Avatar
    My credit card payment was due on 12.10.18 . I made a payment through my tsb internet banking on time but when I logged on I have discovered my payment never went through for some reason, no trace of it. I've been charged a late payment fee. I made another payment today covering the minimum payment and have confirmed this time the payment has gone through. My worry is that I will loose my interest free promotion???. I've never been late paying before and wasn't deliberately this time, have an excellent credit rating and also have another tesco card with no problems. I will be setting up a direct debit to stop this happening again. Hoping someone can help please as I would hate to lose my 0% offer. Thank you
  • 1 Reply

  • KellyT's Avatar
    Your Community Expert
    Hi Connal78, I'm sorry to hear about this. Can you please send us a private message containing your full name, DOB and postcode? I'll then be able to look into this further for you.