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Shortly before your Fixed Rate Saver reaches the end of its term we will write to you asking you to call us to tell us what to do with your money. You will have the following options:
If you do not contact us with instructions at the end of your account term, your money
will stay in an instant access account until you contact us. We will continue to pay interest on your money at the rate we stated in the letter we send to you before your account matures.
You can now select your maturity options in online banking. Easier and more convenient if you are already set up for this service.
HOW can I set up maturity options in online banking? (as stated by twix a month ago). I cannot call as out of the country - just want to transfer my money OUT
Hi @andy45FR, when you log in to your online banking, click the "Manage Account" button on rate your fixed saver. On the next screen, that button will then say "Maturity Options". Click that and you'll see "Manage Fixed Rate Saver maturity options" on the left of the screen. From there, you'll be able to set the option for the account to close when it matures. Once the account reaches maturity, the interest payment will go as normal by faster payment and the principal (or deposit) will arrive in your nominated account within three business days.
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