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Disputed transactions and Chargebacks

List of Common Retailers

Below is a list a of common retailers and their trading names to help identify transactions on your statement.

The name that appears on your statement

Their trading name or company name (if different) and service they provide

121money.com

A credit broker who specialise in short-term borrowing, currently trading under SupaLoans.

247 Moneybox

A loans company who offer short term cash advances/payday loans.

Adrian Flux Insurance

An insurance broker, proud to cover all kinds of cars from classic, vintage to heavily modified sports cars.

AlcudaBill

Billing service for various online dating services.

Allpay

A payment service which carries out transactions for local councils, utilities and housing associations.

Amazon Prime

Your monthly subscription to Amazon - faster delivery, TV & Music streaming services.

Arcadia

Arcadia Group own Burton, Dorothy Perkins, Evans, Miss Selfridge, TopMan/TopShop, Wallis and Outfit.

AVG Internet Security

Providers of anti-virus software and tools to help keep you safe online.

B365 Internet

Bet365 – sports betting app and website.

Badoo

A dating app and social networking website - it’s free to use but there are additional services you can pay for.  Similar to Tinder, Bumble or Plenty of Fish.

Big Savings Club

Online discounts and vouchers for paying members, often offers a free trial to begin with.

Capita

An outsourcing organisation. They take care of services for both public and private sectors - for example, TV Licence payment services.

Castle Finance Direct

A loan application website. They charge you for referring you to lenders.

CHB

Child Benefit payment

Chequeless

The Money Shop. Short-term cash advances and payday loans.

Completesave.co.uk

WLY*COMPLETESAVE.CO.UK

Complete Savings UK – a monthly membership for an online savings programme that starts out as a free trial.

Creditconfidential.com

An online service that offers you access to your credit report and rating for a monthly membership. Often starts out with a 15-day free trial.

Credit Expert

A membership service to your Experian credit report and score.  Often starts with a 30 day free trial.    

Domestic & General

They provide warranties and protection plans for domestic appliances like boilers, dishwashers and consumer electronics.

EE

A mobile and broadband provider, formed through the merger of Orange and T-Mobile.

Epoch.com

Epoch provide payment services to online merchants, including adult entertainment sites. 

Equifax Ltd

A credit reporting company, who offer a membership service which allows you access to your credit report and score. Often starts with a 30 day free trial.

 

 

GB Discounts

An online membership programme that charge a monthly fee in return for access to offers, discounts and vouchers.

G I Ltd

A UK betting shop, bingo and casino operator. Their biggest brands are Gala Bingo and Coral.

Global Personals

Operators of a portfolio of thousands of online dating and social networking websites, including Dating Republic, Dating Agency, Love2Meet and Singles 365.

Goldex Inv

A franchise owner for Costa Coffee who run cafes in the south east of England.

Grattan

An online catalogue retailer, selling fashion, home and garden products.

HomeLet

A tenant referencing and lettings insurance company.

Home Retail Group

The group name for retail brands such as Argos and Homebase.

Home Bargains

A discount retailer owned by TJ Morris.

H3G

Company name of the mobile network, Three Mobile.

Kingfisher

Owners of B&Q and Screwfix.

Knowhow

 

TEAM KNOWHOW-CLOUD

Technology servicing, repairs and support service, sold at Currys, PC World and Carphone Warehouse.

LBK

Ladbrokes - a betting and gaming company.

Littlewoods

An online catalogue retailer. They often offer repayment options.

Live Career

A service offering support in preparing a CV and letters.

Lending Stream

A short-term lender offering lower value loans over a period of six months.

Lowell Group

A debt recovery service.

MBNA

A credit card provider.

McAfee

Virus protection and online safety software. A lot of their software is charged annually.

MoneyPlus Group

One of the UK’s largest debt solutions companies. They purchased Clear View Finance in 2014.

Mr Lender

Short-term lenders. The trading name of PDL Finance Limited.

My Credit Tracker

Credit support services in exchange for a monthly fee.

Netflix

An online streaming service for TV and movies. You’ll often get a free trial, but afterwards there’s a monthly fee.

Norton

Symantec’s anti-virus and online security software. They often charge an annual fee.

NWBS

Nationwide Building Society

NW Card Services

NatWest’s credit card services.

Paddy Power

A betting shop, best known for their online and telephone betting services.

PayPal

An online payment service, which also supports bank transfers.  A popular checkout option for EBay, Amazon and online retailers.

Payref.info

They manage payment services for online dating websites.  This reference is usually associated with a subscription of a service or product.

Pounds to Pocket

Short-term lender, who offer small loans over a 12 month period.

Premium Credit

They provide individuals and businesses with loans to pay their insurance premiums, school fees, membership fees, season tickets and more.

Quick Quid

A short-term lender, who offer payday and short term loans.

Rewards Now

A membership programme offering discounts on retail brands.  After the initial free trial, you pay a monthly subscription.

WLY* SHOPPERDISC.CO.UK

Shopper Discounts & Rewards – they charge a monthly fee in exchange or discounts on online retailers. They start charging once a 30-day trial period finishes.

Sony Ent Network

Sony Entertainment Network – charges could relate to a PlayStation Plus membership, or purchase of a game.

Spotify

A music streaming service with both free and paid services.

TfL

Transport for London. If you use public transport in London, including the Underground, Overground, buses, or trams, this may appear on your statement.

Ticketmaster

Ticket provider – they do theatre, concerts, sports event and more.

Wonga

Short-term lender, offering payday and short term loans.