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Please see our rates and fees page to find out more information on your interest rates. We have recently announced changes to our credit interest rates, you can find more information here. 
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You can post cheques to us by sending them to: FREEPOST TESCO BANK 4943 (Please note: No other address details such as road, town or postcode are required) Please send a completed pay in slip with your cheque, or write your Tesco Bank account number and sort code clearly on the back of the cheque. You can find pay in slips in your cheque book. If you don’t have a cheque book for your current account you can request a book of pay in slips. Simply call us on 0345 835 3353* (or minicom 0345 366 6471*). Lines are open 24 hours a day, 7 days a week. Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
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You can activate your debit card using the Mobile Banking App or Online Banking. If using your mobile: Simply log in to the app and you will see an ‘Activate Card’ image towards the top of the page. Tap this image and enter the last 4 digits of the long number on the front of your card to complete your activation. If using Online Banking: Once logged in to Online Banking, click on your account and then select Manage account on the right hand side Select your current account on the overview page Choose ‘Activate your card’ from the left-hand menu Enter the last 4 digits of the long number on the front of your card to complete your activation
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Call us on 0345 835 3353* (or minicom 0345 366 6471*) to close your account. If you need to close your joint account, either party can do this. Lines are open 24 hours a day, seven days a week. If you want to remove an account holder, both account holders need to be present when calling and pass security. For more information on accessing your Current Account transaction history after closing your account, please see our existing FAQ 'Accessing Your Current Account Transaction History'.  Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
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The maximum amount of cash back you can withdraw using your debit card is £100.   However, some stores may have a lower limit they'll allow customers to withdraw.   You don't have to be in a Tesco store to get cashback.
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You can apply for an overdraft online or by phone. The decision is usually immediate, and if you're successful the overdraft will be added to your account straight away. Please note, you can only have one overdraft with Tesco Bank, even if you have more than one current account with us. Depending on the type of card you were issued with at the time of applying for your Tesco Current Account, you may not be eligible for an overdraft facility (you will know if you have this type of card as the seventh digit of the long card number across the middle of your card will be a 5). If you do, then we are unable to offer an overdraft on your account but if your circumstances change in the future than you can apply for a new account. If eligible, you can: Apply online Log in to Online Banking, click on your account and then select 'Manage account' on the right hand side of the screen. Select your current account from the Account Overview screen Under 'Your account preferences' you'll find 'Apply for an arranged overdraft' Enter the amount you'd like to apply for, then 'Submit' We'll let you know the amount of the arranged overdraft we'll offer you. Please note, this may be less than the amount you applied for. If you want to accept the overdraft offer, read and confirm you've read the important information, then Submit. By phone Call us on 0345 835 3353* (or minicom 0345 366 6471*). Lines are open 24 hours a day, seven days a week. Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator. For information on our fees and charges, please see our existing FAQ 'What fees do you charge on a current account?'  
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With some debit cards, we need to be able to check you have enough money in your account to authorise the transaction. Unfortunately, Pay at Pump does not allow us to do this.   You will know if you have the type of card that needs authorised as the seventh digit of the long card number across the middle of your card will be a 5).   Please remember that as long as you have enough money in your account, you will be able to pay at the kiosk should the Pay at Pump option not be available.
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How soon can I use my money? If we receive it on a business day your money will be available to spend before midnight on the next business day. For example, if we receive your cheque on a Tuesday, your money will be available before midnight the next business day (Wednesday). A business day is any day from Monday to Friday which is not a bank holiday in England and Wales. What about weekends and bank holidays? If we receive your cheque at the weekend or a bank holiday, your money will be available to spend before midnight two business days later. So if we receive your cheque on Saturday, it will be treated as if we received it on Monday, meaning the money will be available before midnight on Tuesday. How long will it take to reach Tesco Bank? Cheques posted to Freepost Tesco Bank 4943 will reach us by first class post. On average, this takes two to three business days, however, timescales may vary.
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To view your statements and documents online, log in to Online Banking, click on your account and then select Manage account on the right hand side. Select either View your statements or View all documents from the Your document store on the right-hand side of the Account Overview. The last 20 items for all your accounts will be displayed. If the statement or document you want is not displayed automatically, you can search for these by selecting your account and the document type from the drop-down menus. You cannot view statements for closed accounts, only ones that are open. Please note: View your statements will only show your statements. View all documents will show all documents including statements.
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If you are using your debit card abroad, a Forgein Exchange Fee of 2.75% of the purchase price will be applied.   If you withdraw cash abroad (excluding Euros), there is an additional 1% fee on top of the 2.75% currency conversion fee.   Find out more about using your debit card abroad.    We use a Visa exchange rate to calculate the conversion fee.   View Visa's exchange rates on their website.   For more information on our fees and charges, please see our existing FAQ What fees do you charge on a current account?
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