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Current Accounts

What happens after I submit my current account application online?

If accepted, you will be asked to sign your agreement online. If we require additional information, this will be clearly explained at the end of your application.


After signing your agreement, we will then send you a welcome pack in the post. Your PIN and your card will arrive separately within 10 working days. Your PIN should arrive first.


Once your card arrives, activate it using either Online Banking or our Mobile Banking App. You'll then be able to use the card and start collecting Tesco Clubcard points. For joint accounts both cards need to be activated before any access to deposit or withdraw funds is available.


Please note you will not be able to use your new account until you have activated your debit card.


Second account applicants


If you want to apply for a second Tesco Bank Current Account, the best way is to log in to Online Banking first and then complete your application online.

Version History
Revision #
12 of 12
Last update:
‎07-07-2017 10:15 AM
Updated by:

Hi @DD99, I'm sorry that the outcome of your application wasn't clear. If no decision was given to you at the end of the application, it means that it's gone to our Assessment team for further checks. You should hear back from them about three to five working days after you submitted your application. 


Is my pin number the 6 digit one you sent me ,because i expected a 4 digit number as per my other  cards?

I have not recieved a 4 digit number.

Please help me. Im need change my phone number

Hi @blc, the number you received is not a pin number and is a Temporary Security Number. We send this when you're registering for Online Banking for the first time. If you require a new pin number sent, you can follow the instructions to request this in the following link

Hi @Zdravkodawid1, you can update your mobile number online. You can find out how to do this in the following link . If you no longer have access to your online banking please you will need to give us a call on 0345 835 3353 (24/7), I hope this information helps


Hi Ross, i followed the link you gave and on selecting online banking overview, ,it says its going to send me to an unsecure site do i want to?, when pressing yes it just takes me back to online banking page or logs me out alltogether. All i want is a pin sending ,ive not recieved one .

I am sorry you're continuing to have trouble with this @blc. Can I ask you to try logging in on an alternative browser please and let us know how you get on?




i have applied to switch accounts and am overseas, will the documents be emailed rather than posted, please.


Thank you


Hi @Senkoi5, thanks for getting in touch. Any documents we send will be posted to your registered home address, I'm afraid we wouldn't be able to send them by email. 


Depending on the outcome of the application or the stage your application is at, what we're sending you and what you'll need to do to start the switch process can vary. We have an overseas number you can call to discuss this with our team. The number to call is +44141 278 6081, available 24/7.