Online banking

Online banking

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Current Accounts

How do I cancel a subscription or recurring debit card payment?

In most cases you should be able to cancel the subscription or recurring payment by asking the company to stop it. You can also cancel this directly with us by calling Customer Services on 0345 366 6472, however we still recommend that you inform the company you are cancelling.

 

Please note that if we stop a recurring payment and you later decide to rejoin the subscription, then you will need to contact us to have the block removed. 

 

If you have already cancelled the subscription with the company but they have continued to take payments, or you don't recognise the transaction, then please contact us

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